Important Information
Policies
To help make your stay at Casa Vacanza Nadia in Bergamo as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Straightforward policies for a smooth and flexible stay.
- Check-In and Check-Out
Check-in at Casa Vacanza Nadia is available from 3:00 PM to 9:00 PM, and check-out is between 7:00 AM and 10:00 AM. Guests arriving outside these hours should contact the property in advance to arrange late check-in. A valid photo ID is required at check-in.
- Age Requirement
Guests must be 18 years or older to make a reservation. Children are welcome when accompanied by an adult.
- Payments & Deposits
Some reservations may require a refundable deposit upon arrival. Payments are often made in cash, though some bookings may allow card payments depending on availability. It’s best to confirm payment method when booking.
- Smoking Policy
Casa Vacanza Nadia is a non-smoking property. Guests may smoke only in designated outdoor areas, such as balconies or terraces.
- Pet Policy
Pets are allowed upon request and may stay free of charge. Guests should inform the host before arrival to ensure suitable accommodation.
- Children & Extra Beds
The property does not provide cots or extra beds. Each unit accommodates up to the maximum number of guests listed in the booking details.
- Cancellation Policy
Cancellations are generally free up to 7 days before arrival. For non-refundable bookings or late cancellations, a one-night fee may apply. Guests are encouraged to review specific rate conditions when booking.
- Accessibility & Special Requests
The building has elevator access, and some units may be suitable for guests with limited mobility. Special requests, such as early check-in or late check-out, are subject to confirmation and availability.